Terms and Conditions

HOPRA is a product of Mobile Acid Co. When you visit our website or buy something from our store, you agree to the terms set out in this agreement. We reserve the right to change the terms set in this agreement. When we do so, we will update this page and mark the date when updates were made.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

GENERAL CONDITIONS

You may not use our products to conduct any illegal or unauthorized activity that violates laws in your jurisdiction.

You may not reproduce, copy, or resell our product, marketing, copywriting, images, video, and packaging.

You must not transmit any worms or viruses or any code of a destructive nature. A breach or violation of any of the Terms will result in an immediate termination of your Services.

We reserve the right to refuse orders you place with us. This could be due to limited inventory, lack of logistics support in your location or payment issues raised from our payment gateway providers. We may exercise this right on a case-by-case basis.

We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store.

DELIVERY AND SHIPPING

We ship to most locations in India. We usually dispatch products that are in stock within two business days from the time your order is placed. If a product is out of stock, we will notify you of the estimated shipping time via email.

There is a nominal charge for Cash on Delivery if your PIN code is supported. If you reject a confirmed COD order, we will be unable to serve you in the future.

If our logistics partner supports it, we will send you an email with a link where you can track your order. Due to external factors, shipping time is not guaranteed. Shipping and COD fees are non-refundable.

PRICING

Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Product (or any part or content thereof) without notice at any time.

We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

When we update a products price, this website will clearly reflect the current price of the product. Discontinued products may no longer appear on the website.

COUPONS AND REWARDS

Coupons and reward credit may be issued only directly from us. The recipient will receive an email notification containing a unique code.

Each coupon code has a balance, which when used during checkout, applies a credit towards the final purchase. This code is meant for the recipient only and should not be shared.

The coupon is usable only on purchases made on our store. We reserve the right to cancel issued coupons if the system is used for spam or abuse.

PRODUCT QUALITY & ACCURACY

Certain products may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.

We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor’s display of any color will be accurate.

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

ACCURACY & TIMELINESS OF INFORMATION

We are not responsible if information made available on this site is not accurate, complete or current.

The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information.

Any reliance on the material on this site is at your own risk. All descriptions of products are subject to change at any time without notice, at the sole discretion of us.

This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only.

We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of India and jurisdiction of Margao, Goa.

THIRD-PARTY WEBSITES

Certain content on our store may link to third-party websites like Instagram, Twitter, and Facebook that are not affiliated with us. Please review carefully the third-party’s policies and practices and make sure you understand them before you engage in any transaction.

Privacy Policy

HOSTING

We host the website and backend systems on reliable, well tested, cloud infrastructure that is regularly monitored and backed up. All traffic between your browser and our servers is encrypted and sent over HTTPS.

DATA COLLECTION

When you buy a product from us, we store your name, address, contact, and purchase information. We may use this information to fulfil your order, occasionally send you a marketing email, and improve the user experience. All marketing communication will contain an opt-out link to unsubscribe.

DATA SHARING

We may share your personal information when required by law to do so or to protect our rights if our Terms of Service are suspected to be violated.

PAYMENTS

We never store your payment credentials on our servers. Credit card information is collected by RazorPay who adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.

THIRD-PARTY SERVICES

We may use third-party services for analytics, payment gateways, and social media. Such providers have their own terms and privacy policies. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

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